Privacy policy.

This is the privacy policy of Mohammed Younes (including the moeyounes.co.uk website) In this document, "we", "our", or "us" refer to Mohammed Younes.

This privacy notice aims to inform you about how we collect and process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this policy, “process” means collect, store, transfer, use or otherwise act on information. It tells you about your privacy rights and how the law protects you. We are committed to protecting your privacy and the confidentiality of your personal information. Our policy is not just an exercise in complying with the law, but a continuation of our respect for you and your personal information. We undertake to preserve the confidentiality of all information you provide to us. The law requires us to tell you about your rights and our obligations to you in regard to the processing and control of your personal data. We do this now, by requesting that you read the information provided at https://www.knowyourprivacyrights.org.

Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website. We do not make any automated decisions or carry out any profiling based on the data we hold.

If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us here.

We may collect, use, store and transfer different kinds of personal data about you. We have collated these into groups as follows:

  1. Your identity includes information such as first name, last name and other identifiers that you may have provided.

  2. Your contact information includes information such as billing address, delivery address, email address, telephone numbers and any other information you have given to us for the purpose of contract, communication or meeting.

  3. Transaction data includes details about payments or communications to and from you and information about products and services you have purchased from us. This may include details about your payment method such as the last 4 digits of your payment card.

  4. Marketing data includes your preferences in receiving marketing from us; communication preferences; responses and actions in relation to your use of our services.

We process personal information when:

  • You order a product or a service.

  • You submit your details by email or in writing with a purpose of receiving information about our services or products.

  • You provide your data to receive updates in the Newsletter about our services and products.

  • Other ways explained below.

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform that contract. In that case, we may have to stop providing a service to you. If so, we will notify you of this at the time.

The law requires us to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category. If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data. If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.

Information we process because we have a contractual obligation with you

When you create an account on our website, buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us. In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.

We may use it in order to:

    • verify your identity for security purposes

    • sell products to you

    • provide you with our services

    • provide you with suggestions and advice on products, services and how to obtain the most from using our website

We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract. We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.

Information we process with your consent

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including our products and services, you provide your consent to us to process information that may be personal information. Wherever possible, we aim to obtain your consent to process this information. We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists. You may withdraw your consent at any time by instructing us through here. However, if you do so, you may not be able to use some of our services any further.

Information we process for the purposes of legitimate interests

We may process information on the basis there is a legitimate interest, either to you or to us, of doing so. Where we process your information on this basis, we do after having given careful consideration to:

    • whether the same objective could be achieved through other means

    • whether processing (or not processing) might cause you harm

    • whether you would expect us to process your data, and whether you would, in the round, consider it reasonable to do so

For example, we may process your data on this basis for the purposes of:

    • record-keeping for the proper and necessary administration of our services. 

    • responding to unsolicited communication from you to which we believe you would expect a response

    • protecting and asserting the legal rights of any party

    • protecting your interests where we believe we have a duty to do so

Information we process because we have a legal obligation

Sometimes, we must process your information in order to comply with a statutory obligation. For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order. This may include your personal information.

Information provided on the understanding that it will be shared with a third party

Our website allows you to post information with a view to that information being read, copied, downloaded, or used by other people.

Examples include:

    • posting a message our forum

    • tagging an image

    • clicking on an icon next to another visitor’s message to convey your agreement, disagreement or thanks

In posting personal information, it is up to you to satisfy yourself about the privacy level of every person who might use it.

We do store it, and we reserve a right to use it in the future in any way we decide.

Once your information enters the public domain, we have no control over what any individual third party may do with it. We accept no responsibility for their actions at any time.

Provided your request is reasonable and there is no legal basis for us to retain it, then at our discretion we may agree to your request to delete personal information that you have posted. You can make a request by contacting us through the contact form here.

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Although we do not disclose your personal information to any third party (except as set out in this notice), we sometimes receive data that is indirectly made up from your personal information from third parties whose services we use.

We delete your payment information from our email inboxes, however they may be stored by the third party service provider you provided the information to (e.g. Squarespace, Eventbrite, Etsy, Patreon)

When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need. We record your request and our reply in order to increase the efficiency of our services. We keep personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high quality service. When we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint.

Third parties may advertise on our website. In doing so, those parties, their agents or other companies working for them may use technology that automatically collects information about you when their advertisement is displayed on our website. They may also use other technology such as cookies or JavaScript to personalise the content of, and to measure the performance of their adverts. We do not have control over these technologies or the data that these parties obtain. Accordingly, this privacy notice does not cover the information practices of these third parties.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes. At any time you may review or update personally identifiable information that we hold about you, by signing in to your account on our website. To obtain a copy of any information that is not provided on our website you should contact us to make that request. After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.

If you wish us to remove personally identifiable information from our website, you should contact us to make your request. This may limit the service we can provide to you. When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:

    • to provide you with the services you have requested;

    • to comply with other law, including for the period demanded by our tax authorities;

    • to support a claim or defence in court.

Your personal data will be destroyed or erased from our systems when it is no longer required for the relevant specified purpose that it was collected for, provided that we may retain personal data in order to comply with applicable laws, regulations and rules. As a general rule, this means we will retain your personal data for the duration of your involvement with us and for up to six years afterwards.

We do not sell products or provide services for purchase by children, nor do we market to children.

If you think this policy fails to satisfy the law of your jurisdiction, we should like to hear from you. However, ultimately it is your choice as to whether you wish to use our website. We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website.

You have the right to request a copy of the information that we hold about you. If you would like a copy of this information, please contact us through the contact form here

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Workshops organised via Eventbrite

By booking for an event through Eventbrite, you consent to the collection, retention and use of your personal information in accordance with the terms of this policy. We use Eventbrite for event promotion and bookings. Please note that Eventbrite is a third-party service and you should refer to Eventbrite’s terms and conditions and privacy policy. For more information, please see:

https://www.eventbrite.co.uk/support/articles/en_US/Troubleshooting/eventbrite-terms-of-service?lg=en_GB

https://www.eventbrite.com/support/articles/en_US/Troubleshooting/eventbrite-privacy-policy?lg=en_US

https://www.eventbrite.co.uk/support/articles/en_US/Troubleshooting/eventbrite-privacy-policy?lg=en_GB

The information you provide will be used to process your booking. We will also use it to contact you regarding your booking. We may also contact you to undertake post-event evaluation.

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Squarespace

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

This website shares this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit About the cookies Squarespace uses.

  • These functional and required cookies are always used, which allow Squarespace, the hosting platform, to securely serve this website to you.

  • These analytics and performance cookies are used on this site, as described below, only when you acknowledge the cookie banner. This website uses analytics cookies to view site traffic, activity, and other data.

If you create a customer account on this website, the website collects personal information to improve the checkout experience and customer service.

This information may include your:

  • Billing and shipping address(es)

  • Details about your orders (for example, your shirt size)

  • Email address

  • Name

  • Phone number

This website shares this information with Squarespace, the website hosting provider, so they can provide website services to us.

You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:

1. You enter your email address at checkout, or are logged into your Customer Account.

2. You add a product which is in stock to your shopping cart.

3. You close your browser or leave this website without completing your purchase.

You can unsubscribe from these messages at the bottom of the email. The email will link back to this website, where you can pick up where you left off and complete your purchase. The website may email you with messages about your order or account activity. For example, the website may email you to tell you that:

  • You’ve created a Customer Account

  • Your Customer Account password has been reset or updated

  • You’ve made a purchase

  • Your order has shipped

It’s not possible to unsubscribe from these messages. The website shares your contact information with Squarespace, the website hosting provider, so they can send these emails to you on our behalf. When you buy something on this website, the website collects personal information from you to fulfill the order, like your:

  • Billing and shipping address

  • Details relating to your purchase (for example, your shirt size)

  • Email address

  • Name

  • Phone number

The website shares this information with Squarespace, the online store hosting provider, so that they can provide website services to us. As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience. We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf. Squarespace is hosted outside of the UK which means your data may be processed outside of the UK.

Please refer to squarespace privacy policy: https://www.squarespace.com/privacy/

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If you have any questions regarding our privacy policy, please contact us through the contact form here. If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner's Office (ICO). This can be done at https://ico.org.uk/make-a-complaint/.